We understand that you do not have all day to wait around for an appraiser to show up, and we do not want to be like the cable company. In the past, we did set exact appointments, but we found that to do so was unfair to you, the homeowner. Here is why; It is not typical that your appointment is the only one an appraiser will have that day. In fact, a day with 3-4 appointments is the norm. Because it is impossible to know how long each appointment will take, it is impossible to work with integrity with specific appointment times. For example, an appraiser may show up to an appointment at 9:00 AM with the thought that 30 minutes will be plenty of time. However, reality may play out that the first appointment may take 50 minutes instead. If the next appointment is 25 minutes away but is set for 10:00 AM, this can be disconcerting to the next appointment. Of course, we have no control over weather, road construction, or other driving obstacles as well.
When setting exact appointment times in the past, we found that the appraiser was often showing up too early or too late for appointments on a consistent basis. This made our company look bad and was upsetting to those who were meeting us as well. In order to be fair to the homeowners, we have found that 2-3 hour windows are a much more honest way to work.
Of course, we do not want to put you out any more than we need to. Having a stranger walk through your abode can be uncomfortable enough. Therefore, if you would like us to call you 10-20 minutes before we get to your home, we would be happy to accommodate that request. That way, you do not need to be waiting for us during the entire window. Just be ready for our call when it comes and we can meet at the house together. Our goal is your satisfaction.